Frequently Asked Questions

about the product

  • SanaSana Ouchie Oil is an herbal infusion made with arnica flower, comfrey leaf, comfrey root, white willow bark, dried rosemary, and ginger root — all slow-steeped in extra virgin olive oil.

    No synthetics, no fillers — just herbs and oil.

    Our salve uses this same infused oil and adds beeswax to create a more solid, targeted application that stays where you need it.

  • Each plant was chosen for a reason — rooted in traditional herbalism and long-standing folk use:

    • Arnica flower – often the first plant reached for after bumps, bruises, and sore, overworked muscles

    • Comfrey (leaf + root) – known as “knitbone,” “bone knitter,” or “bone stitcher,” long used in herbal traditions for supporting both surface-level and deeper areas that feel worn down or strained

    • White willow bark – a well-known botanical associated with easing discomfort, used for centuries in traditional remedies

    • Rosemary – tied to circulation, movement, and clarity — helps bring warmth and flow to the area and supports absorption

    • Ginger root – warming and stimulating, helps “wake up” areas that feel tight, stiff, or stagnant

    • Beeswax (salve only) – gives the salve its structure and helps the oil stay in place, creating a light barrier so the herbs can sit and do their work a little longer

    Together, they create a balanced blend for sore muscles, joints, and everyday wear and tear — the kind that comes from working, moving, and just being in a body.

  • Yes — what you see is what’s in it.

    • No synthetic fragrance, preservatives, or fillers

    • Oils are vegan and cruelty-free

    Our SanaSana Ouchie Salve contains beeswax, so it’s not vegan — but no creatures were harmed in the making of any of our products, we promise!

    Scent-wise, it’s warm, earthy, and herbal — think grandmother’s herb garden, not a perfume counter.

orders & shipping

  • We currently ship to:

    • United States

    • Canada

    • United Kingdom

    • Ireland

    • France

    • Italy

    • Singapore

    • Australia

    Shipping times:

    • Processing: 1–3 business days

    • U.S.: 3–7 business days

    • International: ~7–14 business days

  • We don’t accept returns due to the nature of our products.

    If your order arrives damaged or incorrect, contact us within 7 days and we’ll make it right.

  • We’re a small-batch operation and we love supporting other small businesses. Reach out through our contact page to discuss wholesale options!

how to use it

  • Apply a small amount directly to the area and massage it in using slow, circular motions. Your skin will drink it up — that’s the good stuff getting to work.

    Start small (about a dime-sized amount) and build from there. A little really does go a long way.

  • You can use it 3–4 times a day, especially at the beginning. As things start to ease up, most people drop down to once or twice daily.

    Listen to your body — it usually knows what it needs.

  • For best results, apply to clean skin — slightly damp is even better. Right after a shower is kind of perfect. Warmth helps drive the oil deeper into the tissue and can enhance the effect.

    Apply the oil first, let it absorb for a few minutes, then apply gentle heat if desired.

safety & transparency

  • We recommend checking with your healthcare provider before use if you are:

    • Pregnant or breastfeeding

    • Planning to use it on children under 12

    • Taking medications (especially blood thinners or anti-inflammatories)

    We’re witches, not physicians — better safe than sorry.

  • Always patch test first.

    Apply a small amount to the inside of your wrist or elbow and wait 24 hours.
    If nothing happens, you’re good to go. If irritation shows up, skip it.

  • No — topical herbal products like these are not FDA approved and are not classified as drugs.

    We don’t make medical claims — just honest products made with real ingredients.

  • Everything is made in Conway, South Carolina.

    No factories, no mystery — just real ingredients handled by real people.

  • Each product includes a lot number and batch date.

    If you ever have a question about your batch, you can always reach out — we’ll tell you exactly when it was made.

    We take freshness seriously — because stale magic is no magic at all.

results & expectations

  • Some people feel a warming, soothing effect pretty quickly.

    For deeper or more stubborn discomfort, consistent use over several days tends to make the biggest difference. Herbal products work with your body, not against it — so a little patience goes a long way.

  • SanaSana was made for:

    • Muscle soreness

    • Joint discomfort

    • Everyday aches and tension

    The kind that comes from hard work, old injuries, or just existing in a human body.

    It’s not a medical treatment — and if something feels serious or persistent, it’s always worth checking with a professional.

  • Oil → lighter, absorbs quickly, great for massage and larger areas

    Salve → thicker, stays in place, better for targeted spots and on-the-go use

    Same base, different feel — it just depends on what you prefer.

hand poured iN CONWAY, SC

Fortune Farms Apothecary © 2026